CUSTOMER CARE
SHIPPING
Free local shipping and international shipping available. Details below.
Announcement:
The coronavirus has made an impact on so many in the world. At SocietyA, we endeavor to ensure that things continue to run smoothly and that you can carry on shopping with us and receiving your deliveries.
We are working closely with our local and international shipping partners to ensure that shipping times are not affected too much, however we do note that customs clearances in certain countries may take longer than usual. We will ensure that your orders will still get to you and we will work tirelessly in tracking all deliveries once they exit our warehouse facility.
If you need to reach us regarding your order, please contact us at care@society-a.com. Thank you.
LOCAL SHIPPING RATES
| Country | Description | Time | Rate SGD$ |
| Singapore | Standard Local Shipping | 3 to 4 working days | $8 |
| Singapore | Standard Local Shipping with minimum order of SGD 40 | 3 to 4 working days | FREE |
| Singapore | Self-Collection at SocietyA, Ngee Ann City #03-14A (A notification will be sent to you once the item is ready for collection) |
3 to 4 working days | FREE |
| Singapore |
Next Day Express Delivery Order by 8PM, Receive by next-day 6PM. Orders placed on Friday will be fulfilled by next working day (Your order may be delivered in multiple shipments) |
Next Day | $20 |
| Singapore |
Same Day Express Delivery Order by 2PM, Receive by 8PM. Available on weekdays. (Your order may be delivered in multiple shipments) |
Same Day | $25 |
INTERNATIONAL SHIPPING RATES
| Zone | Country | Description | Time | Rate SGD$ |
|
Zone 1 Selected Asian Countries |
Malaysia, Brunei, Hong Kong, Philippines, South Korea, Thailand, Indonesia | Standard International Shipping | 7 working days | $25.00 |
| Malaysia, Brunei, Philippines, South Korea, Thailand, Indonesia | Free Standard International Shipping with minimum order of SGD $750 | 7 working days | FREE | |
| Rest of The World | ALL other countries* | Standard International Shipping | 7 working days | $50.00 |
| Rest of The World | ALL other countries* | Free Standard International Shipping with minimum order of SGD $750 | 7 working days | FREE |
INTERNATIONAL SHIPPING RATES (ELIGIBLE FOR FREE RETURNS)
| Eligibile Countries | United States | Hong Kong | Japan/Taiwan | Australia | France | United Kingdom |
| Orders below SGD $900 | SGD 70 | SGD 35 | SGD 60 | SGD 60 | SGD 70 | SGD 70 |
| Orders above SGD $900 | FREE | FREE | FREE | FREE | FREE | FREE |
| All International Orders will be shipped out in 7 working days. | ||||||
Note: Shipping rates are not inclusive of custom duties or taxes unless stated otherwise. Any custom duties or taxes that may be incurred will be borne by the customer. International delivery timing may vary due to custom checks and procedure
*DHL Express has temporarily suspended shipments to and from Ukraine, Belarus and for inbound and domestic shipments to/within Russia.
